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October 15th, 2014

iPhone_Oct13_AThe recent release of iOS 8 introduced a number of changes and features that improved the overall usability of the iPhone and iPad. One of the more useful changes introduced has to be the enhanced Notifications Center, which allows users to quickly view and even interact with various device notifications. If you are using iOS 8, do you know how to customize your Notifications Center?

Customizing Notifications Center with widgets

While the Notifications Center has been an iOS feature for a number of versions now, Apple finally added more functionality to the Center in iOS 8 by turning on widget support. Widgets are essentially small apps that are meant to provide some of the functionality of a main app.

In the case of Apple, widgets can be added to your Notifications Center to enhance the overall look and functionality. For example, if you have Evernote installed on your device, you can add a widget to the Notifications Center that allows you to quickly create a new note or recording without having to open the app. Other widgets allow you to add an enhanced weather forecast or even a calculator.

In iOS 8, widgets have been enabled by default and can be interacted with by swiping down from the top of your screen to open the Notifications Center. From here, you can tap on Today to view relevant information for the day. This information is from a widget Apple calls Today Summary. You can add more widgets to the Center by:

  1. Opening your Notifications Center.
  2. Tapping on Today.
  3. Scrolling down to the bottom of the screen and tapping on Edit.
This will open a screen that lists all of the available widgets. Widgets with a red circle and minus sign beside them are already added to Notifications Center, while apps under DO NOT INCLUDE can be added. Tapping the green circle with the plus sign will add the widget, while tapping the red circle with the minus will remove it.

You can change the order of the widgets too, by tapping on the three lines to the right of the name and moving it up or down. When you are finished hit Done at the top of the screen and you should see the changes implemented immediately. If you are looking for more widgets, you will need to install apps that are widget compatible. We've found that a quick Internet search for "iOS 8 apps with widgets" returns lists of some great apps for you to try.

Customizing notifications for various apps

As you install and update apps, you may find that they start notifying you whenever there is a change, or where it is desired that you pay attention to some new information. Some of these notifications can be quite annoying, especially if you aren't really using the app at the moment, or you deem the notifications to be useless.

You can customize your app's notification settings by:

  1. Opening the Settings app.
  2. Selecting Notifications from the Settings menu.
  3. Tapping on the app you would like to change the notification settings for.
In the screen that pops up you should see a number of options including:
  • Show in Notification Center - The maximum number of notifications to show in the Notification Center.
  • Sounds - Play a sound when you receive a notification from this app.
  • Badge App Icon - Show the app's icon in the notifications.
  • Show on Lock Screen - Show the notification on the device's locked screen.
You can toggle these on and off as you wish.

Turning notifications off

If you would like to turn off all notifications for an app, you can do so by:
  1. Opening the Settings app.
  2. Selecting Notifications from the Settings menu.
  3. Tapping on the app you would like to change the notification settings for.
  4. Sliding the radio to the right of Allow Notifications to Off.
If you are looking to learn more about iOS 8 and how to get the most out of your iDevice, contact us today.
Published with permission from TechAdvisory.org. Source.

Topic iPhone
October 14th, 2014

Facebook_Oct13_AWhen it comes to businesses on Facebook, one of the holy grails is crafting the perfect post that sees engagement factors like views, shares, likes, and comments maximized. For many, finding the perfect post is nearly impossible, but there is a ton of data out there that could help point you in the right direction. In fact, a recent study by TrackMaven highlights a number of factors that could help you create a great Facebook post for your business.

About the study

TrackMaven focuses on providing digital marketers with competitive intelligence. The company commissioned a study that looked at 1.5 million posts across 6,000 different Facebook Pages, in an effort to try and figure out what makes a so-called perfect post. According to the study, the idea of 'perfect' is a post that has gone viral on News Feeds and has extended overall content reach.

Essentially what they found is that there is no one perfect post! Rather, there are a number of post elements that, when combined, will usually lead to an increase in overall post reach and success. Here is a brief overview of the five common elements the most successful posts include.

They ask questions

The study found that on average, posts that ask a question will see 23% more engagement than other posts. While this makes sense, after all a question is really a call to action that aims to get the reader to do something, not every post works with a question.

If, for example, you are introducing a new event, or posting updates about a recent company gathering, questions may not make the most sense in this context. The key is to only include questions when they seem appropriate or a natural fit. If you want to inspire some action in your customers then a question can work well and urges people to actually do something more than simply look at a post.

The hashtag is used (sparingly)

In Facebook, as in other social networks, the hashtag is used to not only highlight words in a post, but to also make the post searchable. If you click on a hashtag on a post, you should see other posts also using that tag. When used in the right way, a hasthag can really increase engagement with your posts.

Interestingly enough, the TrackMaven study found that posts with hashtags saw 60% more engagement than those without. The key here is to use them sparingly! In other words, don't hashtag every word, or cram them all at the end. Instead, try to hashtag common words, or words associated with the company or content, directly in the content.

They post on weekends or off hours

There are hundreds, if not thousands of studies online looking at when the best time to post content is. Many conclude that the ideal time is different based on industry, type of business, audience, etc. While this is true, this study highlighted that companies who post after business hours and on the weekend can see increased interaction.

For posts on Sunday, interaction rate was 25% higher than similar content posted on a Wednesday, while posts that show up on News Feeds after 5:00 pm Monday to Friday will see over 10% higher interaction rates.

The key point here is that it could be a good idea to post your content when your audience is more likely to look at Facebook. Most business managers, owners, and even customers probably aren't looking at Facebook during business hours, so try scheduling content after the working day or on weekends.

They are visual

Take a look at your own News Feed and you will notice that a large majority of content on there is visual in nature. Be it videos, images, links with images, etc, Facebook is a highly visual platform.

The study, unsurprisingly, found that posts with visual content had higher interaction than posts with just text. In fact, posts with visual content had an average of 2.35 interactions per post while posts with just text had 1.71 interactions. While these numbers aren't high, it stresses that if you want your content to be shared or interacted with, visuals help.

They reach a general word count

A lot of people, when using social media, tend to be viewing Facebook on their mobile devices, or when they have a couple of spare minutes. What this equates to is people quickly scanning their News Feed and moving onto another post after only a few seconds, or less.

It is best to strive for a wordcount that is easily scannable for most posts. The study found that posts with 80-89 words inspired more engagement than shorter posts. This indicates that a good word count might be in the range of 70-100 for maximum effect. That being said, there are a number of professionals out there who use Facebook as an almost-blog and post longer content, who are relatively successful. We recommend trying out a few longer posts as well, just to see how people interact with them.

If you are looking to learn more about Facebook for your business, contact us today to see how we can help.

Published with permission from TechAdvisory.org. Source.

October 9th, 2014

Security_Oct07_AEarlier this year news broke of one of the most widespread and potentially devastating bugs to-date - Heartbleed. While heartbleed was massive and companies are still dealing with the fallout to this day, news has recently broke of an even bigger potential threat: Shellshock. This is a security issue all business owners, managers, and employees should be aware of.

What exactly is Shellshock?

Shellshock is the name applied to a recently uncovered software vulnerability which could be exploited to hack and compromise untold millions of servers and machines around the world. At its heart, the Shellshock vulnerability is based on a program called Bash. This is a Unix-based command program that allows users to type actions that the computer will then execute. It can also read files called scripts that contain detailed instructions.

Bash is run in a text-based window called a shell and is the main command program used by OS X and Unix. If you have a Mac computer and want to see what Bash looks like, simply hit Command (Apple Key) + Spacebar and type in Terminal. In the text-based window that opens in Bash you can enter commands using the Bash language to get your computer to do something e.g., eject a disc, connect to a server, move a file, etc.

The problem with Bash however is that it was recently discovered that by entering a specific line of code '() { :; };)' in a command you could get a system to run any following commands. In other words, when this command is used, Bash will continue to read and execute commands that come after it. This in turn could lead to a hacker being able to gain full, yet unauthorized, access to systems without having to enter a password. If this happens, there is very little you can do about it.

Why is this such a big issue?

To be clear: Shellshock should not directly affect most Windows-based machines, instead it affects machines that use Unix and Unix-based operating systems (including OS X). So why is this so big a deal when the majority of the world uses Windows-based computers? In truth, the majority of end-users will be safe from this exploit. However, the problem lies with bigger machines like Web servers and other devices such as networking devices, and computers that have had a Bash command shell installed.

While most users have Windows-based computers, the servers that support a vast percentage of the Internet and many business systems run Unix. Combine this with the fact that many other devices like home routers, security cameras, Point of Sale systems, etc. run Unix and this is becomes a big deal.

As we stated above, hackers can gain access to systems using Bash. If for example this system happens to be a Web server where important user information is stored, and the hacker is able to use Bash to gain access and then escalate themselves to administrative status, they could steal everything. In turn this could lead to the information being released on to the Web for other hackers to purchase and subsequently use to launch other attacks - even Windows-based systems. Essentially, there are a nearly unlimited number of things a hacker can do once they have access.

If this is not dealt with, or taken seriously, we could see not only increased data breaches but also larger scale breaches. We could also see an increase in website crashes, unavailability, etc.

So what should we do?

Because Shellshock mainly affects back-end systems, there is little the majority of users can do at this time. That being said, there are many Wi-Fi routers and networks out there that do use Unix. Someone with a bit of know-how can gain access to these and execute attacks when an individual with a system using Bash tries to connect to Wi-Fi. So, it is a good idea to refrain from connecting to unsecured networks.

Also, if you haven't installed a Bash command line on your Windows-based machine your systems will probably be safe from this particular exploit. If you do have servers in your business however, or networking devices, it is worthwhile contacting us right away. The developers of Bash have released a partial fix for this problem and we can help upgrade your systems to ensure the patch has been installed properly.

This exploit, while easy to execute, will be incredibly difficult to protect systems from. That's why working with an IT partner like us can really help. Not only do we keep systems up-to-date and secure, we can also ensure that they will not be affected by issues like this. Contact us today to learn how we can help.

Published with permission from TechAdvisory.org. Source.

Topic Security
October 8th, 2014

iPad_Oct07_AiOS 8 has been released, and for those who have an iPad 2 and newer, you have likely already upgraded. While the latest version of iOS does bring some great changes, there are reports that older devices have seen a dramatic increase in battery drain. This is never ideal, especially when you might expect a newer version of an operating system to increase battery life. To help, it could be a good idea to track apps using the most battery.

How to see the battery power apps are using on iOS 8

One of the first things you should do when you notice that your battery is draining faster than normal is to look at how much power each app is using. This can be done by:
  1. Tapping on the Settings app.
  2. Selecting General from the menu bar on the left-hand side of the Settings app.
  3. Tapping on Usage which is located in the menu that opens in the right side of the screen. Selecting Battery Usage.
In the window that opens you will be able to see basic battery information like how long you have used the device since its last charge, and how much power has been used. While this is useful in its own right, there is also valuable information about what apps are using the most power.

This data displays apps that are using the most power first, so you can quickly see what apps are power hungry and take action. In iOS 8, a new tab was actually introduced into the Battery Usage tracker, which shows a seven day running average of the most power hungry apps.

Tapping on the tab that says Last 7 Days at the top of the screen will bring this information up. This is useful because it gives you a better view of the truly power hungry apps.

What do I do with apps that are really draining my iPad's battery?

There are a number of things you can do, including:
  • Uninstalling the app: If the app with the highest battery drain isn't overly useful, then possibly the best step to take would be to uninstall it. Another option may be to look for a similar app and give that a try to see if it fares any better on battery use.
  • Change when you use the app: Some apps, like video recording suites, bandwidth or processing-heavy apps like games, drain your battery quickly when they are running. Instead of using them while on battery power, try to use them when your iPad is plugged into a power source.
  • Limit use until the app is updated: If you are experiencing battery drain, there is a good chance that other users are as well. You can either limit the use of the app until an app update is issued, (most updates will usually fix battery issues), or try to contact the developer directly. Take a look on iTunes for the app and you should see developer contact information there.
  • Dim the display: The iPad has a great display, and many apps look good when you have the display's brightness set at its brightest. The issue with this however, is that a super-bright display will drain your battery quickly. Try turning the display brightness down as low as possible in order to slow how fast the battery is drained.
  • Limit network connections: Similar to your display, having Wi-Fi or Bluetooth radios always on will also drain your battery. If you aren't connected to Wi-Fi, or don't have any Bluetooth devices, then it is best to turn them off. The reason for this is because if they are on, they constantly look for a connection which eats up battery power.
If you are looking for more ways to decrease or manage the power drain on your iPad contact us today to see how we can help.
Published with permission from TechAdvisory.org. Source.

Topic iPad
October 3rd, 2014

HealthcareIT_Oct02_AThe deployment and utilization of electronic medical records (EMRs) is driving a health-care technology revolution as physicians find that their EMRs complement their other systems, enabling the establishment of patient portals, medication tracking, and electronic prescribing among other things.

Physicians are making strides in regard to technology adoption, however, in many cases it’s the result of necessity rather than desire. As the industry moves away from the fee-for-service model, and places more emphasis on quality reporting, physicians have to pay attention to workflows so they can capture data in a timely manner.

What some physicians don’t understand is the benefit of technology to their practices. In addition to giving physicians more time to spend with their patients, it allows them to serve as caretakers of personal health information, and this puts them in a position to be more dominant in accountable care organizations and control relationships with provider partners.

One area in which physicians are behind is ICD-10 conversion. Many who had hoped for the delay, and now that they have it, aren’t moving forward fast enough. Indeed, some industry analysts believe the one-year delay to October 2015 may have actually slowed down the process of conversion.

If you are struggling with the technology in your practice, contact us today. Our wide-variety of services can be tailored to help make technology not only easier to use but also manage. We can also help ensure that your practice is ready for ICD-10 well ahead of the projected deadline.

Published with permission from TechAdvisory.org. Source.

October 3rd, 2014

Genhealth_Oct02_AFor the first time ever, achieving meaningful use depends on patient behavior: Meaningful use Stage 2 requires at least 5 percent of a health-care provider's patients to be engaged in their own care— either through an electronic medical record (EMR) or an online portal.

The push for patient engagement is understandable, if data provided by the Robert Wood Johnson Foundation is accurate. According to the foundation, patients who are not engaged in their own health care can cost 21 percent more than patients who are highly engaged.

But, many health-care providers are worried about the patient engagement requirement, and for good reason: To some extent patient engagement is out of the physician’s control. But it doesn’t have to be, with good communication, both in the office and via electronic followup.

The first step is letting your patients know you have an online portal, which they may not be aware of. According to a survey from Technology Advice, a consulting firm, 40 percent of people who saw a primary-care physician within the last year didn’t even know if the physician offered a portal.

Keep in mind, however, that you may want to do more than create and communicate about a patient portal. By creating a vehicle that connects all stakeholders across the health-care continuum—patients and physicians alike—you truly elevate the patient experience.

If you are looking for help meeting these requirements, contact us today to learn how our systems and experts can support your practice.

Published with permission from TechAdvisory.org. Source.

October 2nd, 2014

Security_Sep29_AWith the ever growing number of security threats faced by businesses around the world, the vast majority of business owners have adopted some form of security measures in an effort to keep their organizations secure. But, how do you know the measures you've implemented are actually keeping your systems safe? Here are five ways you can tell if your security measures aren't sufficient.

1. Open wireless networks

Wireless networks are one of the most common ways businesses allow their employees to get online. With one main Internet line and a couple of wireless routers, you can theoretically have the whole office online. This method of connecting does save money, but there is an inherent security risk with this and that is an unsecure network.

Contrary to popular belief, simply plugging in a wireless router and creating a basic network won't mean you are secure. If you don't set a password on your routers, then anyone within range can connect. Hackers and criminal organizations are known to look for, and then target these networks. With fairly simple tools and a bit of know-how, they can start capturing data that goes in and out of the network, and even attacking the network and computers attached. In other words, unprotected networks are basically open invitations to hackers.

Therefore, you should take steps to ensure that all wireless networks in the office are secured with passwords that are not easy to guess. For example, many Internet Service Providers who install hardware when setting up networks will often just use the company's main phone number as the password to the router. This is too easy to work out, so changing to a password that is a lot more difficult to guess is makes sense.

2. Email is not secure

Admittedly, most companies who have implemented a new email system in the past couple of years will likely be fairly secure. This is especially true if they use cloud-based options, or well-known email systems like Exchange which offer enhanced security and scanning, while using modern email transition methods.

The businesses at risk are those using older systems like POP, or systems that don't encrypt passwords (what are known as 'clear passwords'). If your system doesn't encrypt information like this, anyone with the right tools and a bit of knowledge can capture login information and potentially compromise your systems and data.

If you are using older email systems, it is advisable to upgrade to newer ones, especially if they don't encrypt important information.

3. Mobile devices that aren't secure enough

Mobile devices, like tablets and smartphones, are being used more than ever before in business, and do offer a great way to stay connected and productive while out of the office. The issue with this however is that if you use your tablet or phone to connect to office systems, and don't have security measures in place, you could find networks compromised.

For example, if you have linked your work email to your tablet, but don't have a screen lock enabled and you lose your device anyone who picks it up will have access to your email and potentially sensitive information.

The same goes if you accidentally install a fake app with malware on it. You could find your systems infected. Therefore, you should take steps to ensure that your device is locked with at least a passcode, and you have anti-virus and malware scanners installed and running on a regular basis.

4. Anti-virus scanners that aren't maintained

These days, it is essential that you have anti-virus, malware, and spyware scanners installed on all machines and devices in your company and that you take the time to configure these properly. It could be that scans are scheduled during business hours, or they just aren't updated. If you install these solutions onto your systems, and they start to scan during work time, most employees will just turn the scanner off thus leaving systems wide-open.

The same goes for not properly ensuring that these systems are updated. Updates are important for scanners, because they implement new virus databases that contain newly discovered malware and viruses, and fixes for them.

Therefore, scanners need to be properly installed and maintained if they are going to even stand a chance of keeping systems secure.

5. Lack of firewalls

A firewall is a networking security tool that can be configured to block certain types of network access and data from leaving the network or being accessed from outside of the network. A properly configured firewall is necessary for network security, and while many modems include this, it's often not robust enough for business use.

What you need instead is a firewall that covers the whole network at the point where data enters and exits (usually before the routers). These are business-centric tools that should be installed by an IT partner like us, in order for them to be most effective.

How do I ensure proper business security?

The absolute best way a business can ensure that their systems and networks are secure is to work with an IT partner like us. Our managed services can help ensure that you have proper security measures in place and the systems are set up and managed properly. Tech peace of mind means the focus can be on creating a successful company instead. Contact us today to learn more.
Published with permission from TechAdvisory.org. Source.

Topic Security
October 1st, 2014

BCP_Sep29_AMany business owners and managers readily acknowledge the fact that they need to be prepared for a disaster, and most do have backup-plans in place should something actually go wrong. The thing is, it can be difficult to actually know if your plan will be enough to see your business through a disaster. What can help is knowing the common ways business continuity plans (BCP) fail.

There are many ways a business continuity or backup and recovery plan may fail, but if you know about the most common reasons then you can better plan to overcome these obstacles, which in turn will give you a better chance of surviving a disaster.

1. Not customizing a plan

Some companies take a plan that was developed for another organization and copy it word-for-word. While the general plan will often follow the same structure throughout most organizations, each business is different so what may work for one, won't necessarily work for another. When a disaster happens, you could find that elements of the plan are simply not working, resulting in recovery delays or worse. Therefore, you should take steps to ensure that the plan you adopt works for your organization.

It is also essential to customize a plan to respond to different departments or roles within an organization. While an overarching business continuity plan is great, you are going to need to tailor it for each department. For example, systems recovery order may be different for marketing when compared with finance. If you keep the plan the same for all roles, you could face ineffective recovery or confusion as to what is needed, ultimately leading to a loss of business.

2. Action plans that contain too much information

One common failing of business continuity plans is that they contain too much information in key parts of the plan. This is largely because many companies make the mistake of keeping the whole plan in one long document or binder. While this makes finding the plan easier, it makes actually enacting it far more difficult. During a disaster, you don't want your staff and key members flipping through pages and pages of useless information in order to figure out what they should be doing. This could actually end up exacerbating the problem.

Instead, try keeping action plans - what needs to be done during an emergency - separate from the overall plan. This could mean keeping individual plans in a separate document in the same folder, or a separate binder that is kept beside the total plan. Doing this will speed up action time, making it far easier for people to do their jobs when they need to.

3. Failing to properly define the scope

The scope of the plan, or who it pertains to, is important to define. Does the plan you are developing cover the whole organization, or just specific departments? If you fail to properly define who the plan is for, and what it covers there could be confusion when it comes to actually enacting it.

While you or some managers may have the scope defined in your heads, there is always a chance that you may not be there when disaster strikes, and therefore applying the plan effectively will likely not happen. What you need to do is properly define the scope within the plan, and ensure that all parties are aware of it.

4. Having an unclear or unfinished plan

Continuity plans need to be clear, easy to follow, and most of all cover as much as possible. If your plan is not laid out in a logical and clear manner, or written in simple and easy to understand language, there is an increased chance that it will fail. You should therefore ensure that all those who have access to the plan can follow it after the first read through, and find the information they need quickly and easily.

Beyond this, you should also make sure that all instructions and strategies are complete. For example, if you have an evacuation plan, make sure it states who evacuates to where and what should be done once people reach those points. The goal here is to establish as strong a plan as possible, which will further enhance the chances that your business will recover successfully from a disaster.

5. Failing to test, update, and test again

Even the most comprehensive and articulate plan needs to be tested on a regular basis. Failure to do so could result in once adequate plans not offering the coverage needed today. To avoid this, you should aim to test your plan on a regular basis - at least twice a year.

From these tests you should take note of potential bottlenecks and failures and take steps in order to patch these up. Beyond this, if you implement new systems, or change existing ones, revisit your plan and update it to cover these amendments and retest the plan again.

If you are worried about your continuity planning, or would like help implementing a plan and supporting systems, contact us today.

Published with permission from TechAdvisory.org. Source.

October 1st, 2014

OSX_Sep29_AOver the past decade or so, Apple's laptops have become increasingly popular with business users. From the svelte Macbook Air to the powerful MacBook Pro, you can guarantee that at least one person in your office has a Mac laptop in the house. As with all laptops you will want to configure how the device uses power in order to conserve battery life and this can be done through the Energy Saver function.

What is Energy Saver for Mac?

Energy Saver is a feature included in all versions of OS X after version 10.6 (Snow Leopard) that allows users to configure how their computer users energy - both when running on battery and when plugged in. All Apple computers have this feature, including desktop computers, but it is most useful for those with laptops, where you can configure your laptop to extend battery life.

Accessing Energy Saver preferences

There are two ways you can access the Energy Saver function on your Mac. If you are using a laptop, you should see a battery icon in the top menu bar of the screen, usually located on the right. Press this and select Open Energy Saver Preferences…

If you don't see the battery icon at the top of your screen, or are using a desktop, then press Command + Spacebar to open Spotlight. Type Energy Saver in the bar that opens at the top of the screen and click on Energy Saver from the drop-down search results.

Looking at the Energy Saver preferences

Depending on the type of Mac you are using - laptop or desktop - you should see up to three tabs - modes of power - at the top of the screen:
  • Battery
  • Power Adapter
  • UPS (Uninterruptable Power Supply)
Clicking on any of the tabs will bring up power settings related to that particular power source.

Configuring energy use while on Battery

When you click the Battery tab you should see the following options come up (on OS X Mavericks and later.)
  • Turn display off after: This is a slider bar that allows you to set how long the computer needs to be inactive (no buttons clicked, or user interaction) before the display is turned off. When you are operating off the battery, it is a good idea to set this lower so that the display - which draws power - will be turned off quicker, saving more power.
  • Put hard disks to sleep when possible: When ticked, the hard disks will be put to sleep when the system isn't being used, or they are not needed.
  • Slightly dim the display while on battery power: Will lower the brightness of the screen when the power cord is unplugged in order to save more energy.
  • Enable Power Nap while on battery power: Power Nap is a feature that allows the computer to wake up every now and then in order to check for software updates. It is a good idea to turn this function off if you are worried about saving battery life, instead checking for updates when the computer is awake.

Configuring energy use while on Power Adapter

When you click on the Power Adapter tab you should see the following options:
  • Turn display off after: This is a slider which allows you to set when the display will turn off, after there has been no activity for a set period of time.
  • Prevent computer from sleeping automatically when the display is off: By default, when the display is off on your computer, it will also go to sleep, which means all non-essential components are turned off. If you are say downloading a large file, or work with an IT team who needs access to your systems at night, then this is a good option to enable.
  • Put hard disks to sleep when possible: When there is no activity, or the hard drives are not being used, your computer will shut them down, saving power.
  • Wake for Wi-Fi network access: When you switch networks, your Wi-Fi turns on, or a program requires access to the Internet, the computer will wake up.
  • Enable Power Nap while plugged into a power adapter: As above, stopping searches for software updates in the short-term to save battery life.

Configuring energy use while on UPS

When you click on the UPS tab you should see the following options:
  • Computer sleep: Is a slider bar that allows you to set how long the computer should wait after inactivity to put itself to sleep.
  • Display sleep: Is a slider bar that allows you to set how long the computer should wait when there is no activity to shut the display off while under UPS power.
  • Put hard disks to sleep when possible: When ticked, the hard disks will be put to sleep when the system isn't being used, or they are not needed.
  • Slightly dim the display while on UPS: Will lower the brightness of the screen when the power cord is unplugged in order to save more energy.
  • Start up automatically after a power failure: The UPS is designed to kick in when the power fails, and if your computer is connected to an UPS, and the power goes out - shutting it down - it will restart automatically when the power comes back on.
  • Restart automatically if the computer freezes: If your computer freezes while connected to a UPS, it will restart automatically.
You can tick each of the options as you see fit and we recommend trying out different choices to see how your power usage fluctuates. If you have any concerns about how much power your systems are using, or their overall configuration, contact us today to learn how we can help.
Published with permission from TechAdvisory.org. Source.

Topic Apple Mac OS
September 25th, 2014

WindowsPhone_Sep25_AThe app is arguably the most integral part of any smartphone operating system. It is apps that give our devices the functionality we all want, and the number of apps available is constantly growing. Because of the increase, we are also seeing a rise in malicious software that makes its way onto app stores like the Windows Phone Store. These can pose a security risk, but the question is, how you can spot malicious apps and report them.

To begin with, we should make clear that app store hosts like Microsoft do have strict security measures in place that strive to keep malicious software off of stores and therefore users' devices. That being said, there is always a chance that an industrious hacker can subvert these security controls and get their app onto the online stores. To counter this, here's four tips on how you can spot fake or malicious apps.

  • Look at the name - If you are looking at an app on the Windows Phone Store, always look at the name of the app. Some malicious software that has made its way onto the Store has had a spelling mistake in the name. If in doubt, do a quick search on the Internet for the app and the correct spelling. Should nothing turn up, it may be a good idea to avoid it.
  • Look at the publisher information - All apps for Windows Phones require that the developer/publisher includes information about the app and themselves. If you are looking to download what seems like a popular app, take a look at the listed producer or developer, and then search on the Internet for their site. If the developer of the app appears to be different, or there are differences in the spelling, it is best to avoid installing it.
  • Look at social media stats - On the Windows Phone Store, below the install information, are counters for social media likes and shares. If the app information states it is a popular app and yet there are no social shares, then this may indicate it is actually fake. You should therefore err on the side of caution.
  • Look at comments - Lastly, look at the comments/reviews of the app. The Windows Phone Store uses stars to provide a quick overview of how much people like each app, but if you read comments you can quickly get an idea of exactly what people say about specific apps. If you see words like Fake, Doesn't work, etc. then it is a good idea to skip installing it.
While it can help to be able to identify apps, you should also know how to report apps that you believe are malicious or fake. You can do so by:
  1. Opening the app's page on the Windows Phone Store.
  2. Scrolling down and clicking on Report concern to Microsoft.
  3. Selecting from a list of complaints. Note: Pick the one that is most appropriate to the issue, for example if it is a fake app then select Misleading app.
  4. Pressing Submit.
The plus side of the Windows Store is that Microsoft does usually act quickly to remove identified apps, so the actual chances of you downloading one are fairly low. But, it is always better to be safe than sorry. If you are looking to learn more about Windows Phones and how they can fit into your organization, contact us today.
Published with permission from TechAdvisory.org. Source.